CUSTOMER SERVICE INFORMATION AND ONLINE ACCESS
COVID-19 Pandemic
Public Notice
The following provides an update on the Clerk’s remote and in-person services.
Jury
ABOUT COVID-19 AND YOUR UPCOMING JURY SERVICE
The Clerk’s office values the health of our customers, jurors, and employees. Precautions have been taken to maintain a safer environment, such as providing employees with hand sanitizer and gloves and requiring masks be worn in all public areas of the courthouse. The number of seats available in jury areas and in the courtrooms has been reduced in accordance with social distancing guidelines. Facilities have also increased cleaning times in all county buildings and hand sanitizer is available in public areas.
You will need to arrive on time for your jury service, making sure to allow time for adequate screening.
You will be required to wear a mask/face covering to enter the courthouse. The mask/face covering must be worn at all times inside the facility.
You will be required to have your temperature checked and to answer COVID screening questions.
You cannot bring anyone with you into the courthouse who has not been summoned for jury duty. If someone drives you, they will need to remain outside the courthouse until your jury service has been completed.
Please review the COVID-19 Juror Excusal/Postponement Request on the reverse side of this notice to determine whether or not you meet the requirements for excusal or postponement as provided by Order 20-23 of the Supreme Court of Florida. If you meet said requirements, please complete the excusal/postponement request and return it to our office. All requests for excusal or postponement must be submitted in writing to Jury Management via email to (juryduty@escambiaclerk.com), by fax to 850-595-4380, or by mail to Jury Management, P. O. Box 333, Pensacola, FL 32591. Requests for excusal or postponement are not accepted by phone. The COVID-19 Excusal/Postponement Request form is also available for completion on our website. If you meet the requirements for excusal or postponement as listed on the COVID-19 Excusal/Postponement Request, your service will automatically be excused or postponed.
Please allow five (5) business days for the processing of your request before checking your juror status on our website.
Services for Walk-In Customers
Access to the M.C. Blanchard Judicial Building (190 W. Government Street) and Theodore Bruno Juvenile Justice Center (1800 St. Mary Avenue) remain limited at this time. By order of the Court any person entering an Escambia state court facility must wear a mask or face covering. No contact temperature checks are also mandatory and those with temperatures exceeding 100.4 may not enter.
- You may be granted access if you are required to be present for an in-person court hearing or if you are filing a:
- Petition for Dating Violence, Domestic Violence, Repeat Violence, Sexual Violence or Stalking Injunction;
- Baker Act petition;
- Marchman Act petition;
- Vulnerable Adult petition;
- Adult Protective Services petition;
- Emergency guardianship appointment; or
- Family Law and Dependency cases in which the imminent safety of children is at issue
We are pleased to announce that the Clerk’s Official Records location (221 Palafox Street) and Public Records Center (120 E. Blount Street) are now open to walk-in customers.
The Clerk’s Century Office is now open to assist walk-in customers except for the issuance of marriage licenses. To obtain your marriage license remotely, please click the provided link to obtain your marriage license remotely and you will be directed to the Clerk of Court’s website.
E-Services
If you are unable to visit in-person you may utilize the Clerk’s e-services to:
Phone Services
Please use the Clerk’s online directory to reach a department directly. Regular business hours are Monday through Friday 8:00am to 5:00pm CT.
If you are paying a traffic citation or criminal court cost you may call 850-483-8468. Payments can be made over the phone Monday through Friday 7am to 7pm and during the weekends from 9am to 1pm CT.
Passports
For information regarding passports please call 850-595-3930
More Information
Continue to monitor the media and our website for changes. For information regarding the County go to MyEscambia.com. For information regarding the courts, go to FirstJudicialCircuit.org.
Directory
Please use the Clerk’s online directory to reach a department directly. Access to buildings may change as the First Judicial Circuit works through the phased reopening so please monitor this page.